All your orders are sent from the territory of Poland by air delivery.
Dear buyers! Upon receipt of your order, if you are billed for the payment of tax on the value of your purchase,
we are not responsible for this. Also, we do not refund or compensate you for the money spent for paying the tax.
Since it is not our responsibility, the tax amount is calculated by the customs of your country and the amount of this tax depends on your country!
When drawing up documents, we indicate the value of the parcel in the amount of 80-150$ this is done so that the customs of your country did not count you tax on the value of the parcel.
After we receive your order, we begin preparing for shipment and ship all orders within 2-4 business days.
When you purchase your candle making equipment or wax hands, we begin manufacturing.
This takes up to 10 business days, after which we ship the order and provide you with a tracking number for tracking.
Delivery time to each country is different and can take anywhere from 10 to 30 days. It also depends on some factors:
Quarantine, holidays or bad weather conditions (Winter) But in any case you will receive your order.
If your order is lost, WE will resend it at our own expense.
For any questions you can contact us and we will answer all questions.
